Our 100% Satisfaction Guarantees:

Service Guarantee

If you are not 100% satisfied with the services we provide, we will refund all your money. If our technicians act in an unprofessional manner in your home, do not wear floor savers, or leave your home without cleaning up, you do not pay for the services.

Repair Guarantee

We guarantee that repairs on your roofing system are fixed right the first time. If a repair fails, we will repair it again at no charge.

Replacement Guarantee

We guarantee that the roofing system that we have installed will perform as we have stated. If you are not 100% satisfied with your roofing system, we will remove it and return 100% of your investment.

Premium Craftsman Guarantee

Your roof will be constructed by our highly skilled technicians using premium materials that will supersede even the highest workmanship standards. Excluding acts of God, your roof will not falter from normal, everyday exposure because it will be built by our premium craftsmen and thoroughly inspected by our master premium craftsmen. This commitment to excellence allows us to offer you our Premium-Craftsmen Guarantee. In the unlikely even your roof encounters any workmanship challenges; we will make any necessary repairs absolutely free for the term of your guarantee as specified in your agreement.

No-Blame-Game Guarantee

When a roof fails under manufacturer’s warranty, often the homeowner is caught in the middle of a blame game. The contractor blames the roofing manufacturer’s product on the failure and the manufacturer blames the contractor for a faulty installation. This standoff often leaves the homeowner out in the rain. Our No-Blame-Game Guarantee states that should a manufacturer make excuses and refuse to honor their warranty, we will accept personal responsibility and repair your roof at no charge to you for the term of your agreement.

Ironclad-Lowest-Investment Guarantee

Any contractor can price your roof for less by cutting corners, utilizing cheap materials and unskilled labor. It’s important to know what is and isn’t included in the roof you choose for your home. You don’t want to be left with an inferior roof built by an untrained labor force. That’s why we offer the Ironclad-Lowest-Investment Guarantee. Not only do you receive a state-of-the-art roof built by highly skilled craftsmen, you also receive peace of mind knowing you obtained your roof for the lowest investment possible. If you later discover a comparable roof for less money than the one we constructed for your home, we will pay you the difference plus a $50 bonus. All we ask is the comparison be “apples-to apples.”

Happy-Neighbor Guarantee

Your neighborhood is our neighborhood. We’re not just roofing specialists. Like you, we live and take pride in this community. When we see you around the neighborhood, we want you to feel good about the work we provided you and your family and to say hello. That’s why only premium craftsmen make up our award-winning team. They are positive, warm, and friendly people who will make certain you have a roof that is both structurally sound and aesthetically pleasing. However, if you become unhappy with your roof for any reason, we will repair, modify, or replace your roof to your satisfaction. In the unlikely event that we can’t make you happy, we will remove your roof and refund 100% of your money. That’s our Happy-Neighbor satisfaction guarantee to you.

Compare us to any other professional roofing company in town, and you’ll understand why so many homeowners trust Russ Noyes Roofing, and recommend us to their neighbors.

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